Working with FoodXchange: What to Expect

FoodXchange acts as your sourcing partner — here's what the relationship looks like in practice.

After you submit a request, our team reviews it internally. We follow up only when we've identified a clear fit — this usually takes a few business days.

We don't auto-forward your request to every supplier in our database. Every introduction is reviewed first, so the suppliers you hear about are ones we believe are worth pursuing.

Submitting a request, or receiving a match, doesn't commit you to anything. It's an initial fit check — pricing, samples, and terms are discussed directly once you decide to move forward with a supplier.

Questions about an open request? Reach out via the contact page and reference your request so our team can pick it up quickly.